Contact Information

Last Updated: July 2026

At Haachi Kaagu, we're committed to providing a smooth shopping experience. If you have any questions about your order, our products, shipping, returns, or any other enquiries, we're here to help.

Customer Support

Email: support@haachikaagu.com

Our customer support team typically responds within 24–48 business hours (excluding Sundays and public holidays).

Business Hours

Monday – Saturday: 10:00 AM – 6:00 PM (IST)

Sunday & Public Holidays: Closed

Order Support

For faster assistance, please include the following details in your email:

• Order Number

• Full Name

• Registered Email Address

• Contact Number

• A brief description of your query

• Photos and an unboxing video (if reporting a damaged or incorrect product)

Returns & Replacements

For return or replacement requests, please contact us within 7 days of delivery with all the required information as outlined in our Return & Exchange Policy.

Business Enquiries

For collaborations, wholesale opportunities, partnerships, or media enquiries, please contact us at:

Email: support@haachikaagu.com

Registered Business Information

Brand Name: Haachi Kaagu

Firm: Singh Productions 18 

GSTIN:

Country of Operation: India

Jurisdiction: Jodhpur, Rajasthan, India

Response Time

We aim to respond to all customer enquiries within 24–48 business hours. During festivals, sales events, or periods of high order volume, response times may be slightly longer.

Thank you for choosing Haachi Kaagu. We appreciate your trust and look forward to serving you.